Shipping

Shipping costs are paid by the buyer and amount to €7.00 throughout Italy. They are carried out via courier. The price does not change when purchasing multiple products. At the time of purchase, the address complete with name and surname, street, house number, postcode, city and province must be provided. Orders placed by 11am are shipped within two days of the order date. After 11am they will be shipped within three days. Gocce degli Angeli reserves the right to postpone the shipping date if necessary. We are not responsible for any delays in delivery by the courier that are not our fault.

Returns

Buyers from the EU have the right to return products within 14 days of receiving the order.

Return shipping costs are borne by the buyer, except in special cases such as the item arriving damaged or shipped by mistake.
In the event of a damaged item, detailed photographs of the damage are requested and sent to the email address dropsidegliangeli@libero.it
To request the return of a product you must send an email to dropdegliangeli@libero.it with the order number, explanation of the reason and any photographs if necessary.
The refund will be made within 14 working days of the actual arrival of the goods and will be made via the payment method used by the buyer at the time of the order.
The return is automatically denied in the event of damage to the product for reasons other than transport or if one or more elements present in the original packaging are missing. In the case of products contained in a box, it will be necessary to receive the product with the original packaging intact.

General informations

Our products are in no way edible. They have no food, nor healing, nor medical purpose. Gocce Degli Angeli has no responsibility in case of failure to fulfill the declared properties.
From the moment the customer places the first order, he declares that he has read and accepted the general conditions of sale.